Knowledge Base: Status updates when things go wrong

No matter how hard we try, mistakes and outages do happen. We're very open and honest when issues happen and offer multiple support and status options.

Follow @beanstalkapp or @beanstalkstatus on Twitter

Twitter is an excellent tool for posting updates and announcements. Make sure to follow us to get the latest updates and status alerts if there are any known issues.

Talk to us in chat

If something is working, we're available Mon - Fri 9am - 5pm EST in our chat room. This is the easiest and fastest way to get help. If it is urgent, we can grab a developer to assist you quickly.

Look out for announcements

In most cases, we will also post an announcement inside the application if a problem arises. Keep an eye out so you can stay in touch.